- Membership card fees are refundable only under the company’s official Cancellation and Refund Policy.
- The membership card is not a credit, debit, or ATM card. It is solely meant for loan-related purposes and associated benefits.
- The membership card may be used by the customer or an authorized representative.
- If a loan is approved but declined by the customer, the membership card fee will not be refunded.
- The decision made by our loan processing team regarding your application will be final and binding.
- For queries about your loan process, please contact the office or representative handling your application.
- We verify your documents with multiple banks. If your documents meet the criteria of any partner bank, the loan process will proceed with that bank. This verification is conducted by MRK Corporate representatives, not the banks themselves.
- Your application may be submitted to multiple banks based on the evaluation of your profile.
- Other than the membership card fee, no extra charges are levied by our company. Any third-party fees are not our responsibility.
- Upon loan approval, there are no processing or file charges from us. The only fee applicable is the one-time membership card fee.
- For loans processed through non-standard banks, separate charges may apply.
- We log in your file according to your requested loan amount. If your requested amount exceeds a bank’s lending limit, we will not proceed with that bank.
- The approval rate is approximately 60%. We do not guarantee approval for every application.
- If your loan is rejected by us, another bank may still process it; however, this may take 3–4 months, and we are not responsible for the outcome.
- While we strive for successful approvals, loan approval is not guaranteed, and the company cannot be held liable for rejections.
- Client data and files processed by the company are kept confidential and are not shared in any written or digital format.
- All documents provided are stored securely and used only for loan purposes. The company will not be liable for any misuse by third parties.
- Pre-approved loan offers are subject to bank policies and customer behavior. If approved by another organization, we are not responsible.
- Final loan approval depends entirely on your profile and documentation.
- Only customers who have applied for a loan will receive updates or loan-related information.
- If a customer does not respond within three days of processing, the application will be canceled.
- If your application is rejected, you must resubmit documents within six months to address the identified issues.
- The company will not be liable for rejections caused by incomplete or incorrect documents.
- Membership card fees are non-refundable in cases of rejection.
- Once your application is processed, the membership card fee remains non-refundable, even if the loan is canceled by you.
- If your loan is rejected, we will inform you of the reason. If the issue remains unresolved, future applications may also be rejected.
- Rejection reasons will be communicated verbally but not in written or digital form, as some banks provide only general reasons.
- Customers must share accurate credit and profile details. The company is not liable for rejections caused by misinformation.
- Bank fees and charges will be applied according to the bank’s rules and policies.
- Submitting fraudulent documents will lead to legal action.
- Customers should contact only the loan login department after file submission; third-party communication is prohibited.
- Applications submitted independently to the same bank will not be considered by us.
- If bank policies change during processing, the company will follow the updated guidelines.
- Only genuine loan seekers should complete the loan application form.
- A valid phone number must be provided for all communication related to your loan application.
- After loan disbursement, customers must visit their bank to cancel any pending checks.
- Any unresolved queries during the loan process may cause delays. Customers cannot dispute such delays.
- To reapply after rejection or approval, updated documents must be submitted again through the customer login portal.
- Pre-approval displayed online is based on the information you provide and does not guarantee final loan approval.
- The membership card shown during online processing is for display purposes only; the physical card is issued after the loan is processed.
- Our privacy policy and terms extend to all marketing and promotional activities.
- Any advertisements, social media posts, or promotional materials are considered part of our marketing communications.
- The company is not responsible for third-party payment delays. We recognize a payment only after it reflects in our account.
- Account verification is mandatory before any payout. The company is not liable for unverified account issues.
- MRK Corporate is a private limited company and facilitates loans only through banks.
- Bank logos displayed on our platforms are used for informational and marketing purposes only and do not imply direct endorsements.
- Any legal proceedings will be handled exclusively by our legal team, with jurisdiction limited to Surat, Gujarat.
- Any grievances or disputes must be formally addressed through a signed agreement. Disparaging remarks or false claims will not be entertained.
- Our head office maintains a complete and updated record of all terms and conditions.
- The company is not liable for any third-party misuse of customer information, KYC documents, or OTPs.
- Issues related to fraudulent documentation or repayment disputes are strictly between the customer and the bank.
- The company bears no responsibility for loans obtained by third parties through fraudulent means.
- All legal disputes will be managed solely by our legal team in Surat, Gujarat.
